Have Questions? We Have Answers

FAQ

We offer a comprehensive range of services such as facial treatments for ageing, acne, hyperpigmentation and rosacea, laser therapies for hair removal and tattoo removal, injectables to treat fine lines, dryness and crepiness, chemical peels, and other aesthetic procedures.

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 A qualified advanced skin therapist will assess your skin during a consultation and recommend personalised treatments based on your skin type, concerns, timeframe, budget, and goals.

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Skin by Dr Caroline aesthetic skin clinic uses FDA-approved products and follows strict safety protocols. Our staff are fully trained in all the treatments that they offer, undergo regular training updates, and also have annual health and safety, first aid and CPR training. 

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The recovery period for different procedures with vary – this will be explained in depth at your consultation. For example, there is little to no recovery time for a treatment such as anti-wrinkle injections, and between 5-7 days recovery for a high-energy NeoGen treatment. Recovery time also depends on various personal factors such as age, skin quality, nutrition, supplementation and hydration, as well as genetic factors. 

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Skin by Dr Caroline aesthetic skin clinic employs licensed and experienced skincare professionals who are trained in the latest aesthetic procedures, and fully insured.

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We offer consultations on a ‘no obligation’ basis for every treatment. The fee is £25, which is redeemable against any product or service in the clinic. We really believe in the importance of consultations in order to create personalised treatment plans.

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Prices vary, and can be found on our pricing list. For more information on a specific treatment cost, please email info@skinbydrcaroline.co.uk or call us on 01707 662477 and one of our team will be happy to advise you.

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Your pre-treatment advice will depend on the treatment you are planning to undergo. In general, we advised avoiding sun exposure for 7 days prior to chemical peels, laser hair removal and NeoGen, discontinuing certain skincare products such as retinols prior to peels and laser hair removal, or refraining from specific activities such as exercise immediately after injectables, ThermaVein, CryoPen or laser hair removal. For more information on specific pre or post-treatment advice, give us a call.

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We are here to help – if you experience any unexpected side effects during our opening hours, just give us a call on 01707 662477 or email us on info@skinbydrcaroline.co.uk. If it is outside of our opening hours, you can either email (if it’s not urgent), or send a WhatsApp to the clinic landline and it will be picked up. We pride ourselves in our ongoing care to our clients – your treatment and our attention doesn’t end when you leave after your appointment!

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We offer a variety of offers and discounts for courses when they are paid upfront. We have ongoing offers also available, which you can learn about on our offers page on the website.

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We run a ‘refer a friend’ scheme where your friend will receive 10% off their first appointment, and you receive a £10 credit at your next appointment. We know there is nothing more valuable than a personal recommendation and we are always grateful when our lovely clients refer people to us!

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Non-Surgical

• Eye Bag Removal (Non-Surgical Blepharoplasty)

• Jowl Lift


• Eyelid Lift

• Face Lift

• Facial Folds


• Crepey Neck Treatment

LipoContrast DUO Fat Freezing

NeoGen Plasma

• Crow’s Feet Treatment